Tips and Tricks: Hard Reset the iPad/iPad2

August 22, 2011 in Tips & Tricks by Bob Faulhaber

Have you ever gotten that “iTunes could not back up the iPad because a session could not be started with the iPad” or “iTunes could not sync information to the iPad because another sync session was already running” error message when attempting to sync your iPad? You are not alone and there is usually an easy fix to the problem.

This fix not only solves any sync problems, but will also help resolve other issues such as the iPad running slow or freezing or apps continually crashing.

1. Make sure your iPad is sufficiently charged and not running on battery “fumes”. I would suggest that the battery is charged at least 50%.

2. With the iPad powered ON, press and hold the Home and Wake/Sleep button simultaneously until the Apple logo appears. Ignore the red slide “To power off” when it appears and wait for the Apple logo. When the logo appears the iPad is performing a “hard reset”. Be patient, as this reset could take a few minutes. Also, doing a “hard reset: does not affect any of your applications or data.